Job Summary
A technology company is searching for a person to fill their position for a Telecommuting Technical Customer Support Manager in Redwood City.
Core Responsibilities of this position include:
- Developing and managing the Customer Support Team
- Driving customer satisfaction and adoption through best-in-class support
- Troubleshooting and investigating technical software issues
Applicants must meet the following qualifications:
- Your time management skills are exceptional
- You have great written and verbal communication
- You have strong software troubleshooting skills
- You like working with and analyzing data
- You have a passion for software and new technologies
- You love working with customers