Job Summary
An information technology company has a current position open for a Telecommuting Technical Support Engineer.
Must be able to:
- Reproduce customer issues and log JIRA tickets
- Create code samples, tutorials, and articles
- Research, reproduce, troubleshoot, and solve highly challenging technical issues
Position Requirements Include:
- BA/BS/MS in Computer Science, or equivalent
- 3+ years proven expertise
- At least 6 years of experience in a support related, customer-facing role
- Hands-on experience working in a leadership or escalations role
- Strong understanding of Java, Python, and/or another programming language
- Strong Linux skills - navigation and tools