Telecommuting Technical Support Engineer

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Posted: Thursday, February 22, 2018

Job Category: Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

An information technology company has a current position open for a Telecommuting Technical Support Engineer.

Must be able to:

  • Reproduce customer issues and log JIRA tickets
  • Create code samples, tutorials, and articles
  • Research, reproduce, troubleshoot, and solve highly challenging technical issues

Position Requirements Include:

  • BA/BS/MS in Computer Science, or equivalent
  • 3+ years proven expertise
  • At least 6 years of experience in a support related, customer-facing role
  • Hands-on experience working in a leadership or escalations role
  • Strong understanding of Java, Python, and/or another programming language
  • Strong Linux skills - navigation and tools