Telecommuting Technical Support Engineer

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Mar 30, 2018

Job Category: Customer Service, Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A software company is searching for a person to fill their position for a Telecommuting Technical Support Engineer.

Core Responsibilities of this position include:

  • Providing thoughtful direction and support for technical inquiries
  • Ensuring that customer issues are resolved as expediently as possible
  • Researching, reproducing, troubleshooting, and solving highly challenging technical issues

Skills and Requirements Include:

  • Strong Linux skills – navigation and tools
  • Strong understanding of Java, Python, and/or another programming language
  • At least 6 years of experience in a support related, customer-facing role
  • 3+ years proven expertise supporting Company Enterprise
  • Hands-on experience working in a leadership or escalations role
  • BA/BS/MS in Computer Science, or equivalent