Job Summary
A software company is searching for a person to fill their position for a Telecommuting Technical Support Engineer.
Core Responsibilities of this position include:
- Providing thoughtful direction and support for technical inquiries
- Ensuring that customer issues are resolved as expediently as possible
- Researching, reproducing, troubleshooting, and solving highly challenging technical issues
Skills and Requirements Include:
- Strong Linux skills – navigation and tools
- Strong understanding of Java, Python, and/or another programming language
- At least 6 years of experience in a support related, customer-facing role
- 3+ years proven expertise supporting Company Enterprise
- Hands-on experience working in a leadership or escalations role
- BA/BS/MS in Computer Science, or equivalent