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Telecommuting Technical Support Engineer

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Tue, May 15, 2018
Job Category: Customer Service, Information Technology
Weekly Hours: Part Time
Employment Status: Independent Contractor
Employer Type: Employer

Job Summary

An email software company is in need of a Telecommuting Technical Support Engineer in Chicago.

Must be able to:

  • Provide email-based technical support 15+ hours per week
  • Communicate with customers to answer product questions and diagnose technical issues
  • Collaborate with the Engineering team to troubleshoot bugs and escalate issues

Must meet the following requirements for consideration:

  • 2+ years of experience in technical support
  • 2+ years of experience working directly with customers
  • Nice to have: experience working with Salesforce
  • Evidence of prior success in a remote role

COMPLETE JOB DESCRIPTION

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