Job Summary

A bookkeeping company is seeking a Telecommuting Telephone and Email Support Specialist in Salt Lake City.

Core Responsibilities of this position include:

• Building client relationships as part of the accounting process
• Managing the resolution process for all client related issues
• Actively and consistently supporting all efforts to simplify and enhance the client experience

Required Skills:

• 2 years of phone support experience
• Experience with QuickBooks Online, QuickBooks Desktop, Bill.com with a good working understanding of most components
• Professional written communication
• Experience with startups, small businesses, and/or non-profits
• Willingness to learn additional accounting platforms such as Xero, Sage, Intacct, NetSuite, Great Plains, etc