Job Summary
A travel company is searching for a person to fill their position for a Telecommuting University Team Operations Manager in Salt Lake City.
Core Responsibilities Include:
- Promoting excellent customer service through frequent contact with clients, Account Managers, and Travel Advisors
- Developing a competent and motivated staff through effective employee development
- Managing the day to day operations related to the company's clients
Skills and Requirements Include:
- Potential travel to customer locations and/or employee locations to ensure employee engagement and customer satisfaction
- 5 years frontline experience in full service agency demonstrating working knowledge of travel agency operations, industry procedure, and agency accounting
- Compelling leadership and interpersonal skills with the ability to coach and inspire others to reach their potential
- Strong track record of focusing on the customer and delivering an exceptional customer experience
