Telecommuting Workforce Customer Success Manager

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Posted: Thursday, March 29, 2018

Job Category: Account Management, Consulting, Sales

Telecommute Level: Frequently

Travel Requirements: Field Travel Required, Some Travel

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A global company has an open position for a Telecommuting Workforce Customer Success Manager.

Core Responsibilities Include:

  • Being the key advocate for your customer portfolio
  • Establishing and maintaining mutually beneficial relationships with the customer executive sponsors
  • Developing and collaboratively monitoring success plans that outline customer's business goals and objectives

Qualifications for this position include:

  • Willingness to travel up to 25%
  • At least five years of Customer Success or Client Relationship Management or Account Management required
  • At least three years of work experience with cloud computing, hosting, and/or SaaS environments required
  • Extensive professional experience in establishing and cultivating long-term customer relationships
  • Experience working with senior and executive management as well as front-line leadership teams
  • Proven track record of thought leadership and influence