Job Summary
A global company has an open position for a Telecommuting Workforce Customer Success Manager.
Core Responsibilities Include:
- Being the key advocate for your customer portfolio
- Establishing and maintaining mutually beneficial relationships with the customer executive sponsors
- Developing and collaboratively monitoring success plans that outline customer's business goals and objectives
Qualifications for this position include:
- Willingness to travel up to 25%
- At least five years of Customer Success or Client Relationship Management or Account Management required
- At least three years of work experience with cloud computing, hosting, and/or SaaS environments required
- Extensive professional experience in establishing and cultivating long-term customer relationships
- Experience working with senior and executive management as well as front-line leadership teams
- Proven track record of thought leadership and influence
