Telehealth Outreach Coordinator

Job Summary

A company is looking for a Telehealth Outreach Coordinator for its Virtual Care Center.

Key Responsibilities

• Answer inbound calls and collect patient information for scheduling virtual appointments
• Support providers with referrals and authorizations, including submission and follow-up
• Conduct outreach calls and assist with new hire onboarding and training

Required Qualifications, Training, and Education

• High school diploma or GED required
• Minimum 1 year experience in a primary care or medical office setting
• Experience in providing high-quality customer service and technical assistance
• Preferred completion of a medical assistant program from an accredited school
• Basic understanding of medical terminology preferred