Telemetry Operations Manager

Job Summary

Managing the health of a client tracking ecosystem, the full-time Telemetry Operations Manager will oversee tag operations, monitor telemetry data, and support client onboarding remotely while ensuring compliance with data governance standards.

Key responsibilities

• Monitor and maintain tracking configurations across 100+ client sites, ensuring efficient administration and accurate data collection
• Serve as the primary responder to telemetry issues, debugging conversion failures and coordinating with development contractors for code-level resolutions
• Support the technical onboarding of new clients by configuring tracking instances and documenting tagging setups

Required qualifications

• 3-5 years of hands-on digital analytics or tag management experience
• Strong working knowledge of Google Tag Manager and web analytics platforms like Piwik PRO or GA4
• Ability to debug tracking issues using browser developer tools
• Experience managing multiple client contexts simultaneously with strong documentation skills
• Clear written communication skills for explaining technical findings to non-technical teammates and clients