Telephone Operator

Job Summary

A company is looking for a Telephone Operator to serve as the initial point of contact for incoming calls.

Key Responsibilities

• Efficiently answers incoming calls and connects callers to the appropriate extension
• Takes and relays messages accurately and responds to emergency calls promptly
• Performs operator functions, including triaging calls and maintaining workflow in the department

Required Qualifications

• High school diploma or equivalent required
• Minimum three years of office experience, preferably in a medical setting
• Ability to operate office equipment such as a keyboard, telephone, and copier
• Must be able to maintain confidentiality and adhere to compliance standards
• Physical capability to sit for long periods and occasionally lift files weighing up to 30 pounds