Telephone Operator

Job Summary

A company is looking for a Telephone Operator II to serve as the initial point of contact for incoming calls.

Key Responsibilities

• Efficiently answers incoming calls and connects callers with the appropriate extension
• Takes and relays messages accurately and responds to emergency calls in a timely manner
• Performs operator functions, including triaging calls and maintaining workflow in the department

Required Qualifications

• High school diploma or equivalent required
• Minimum 2-3 years of office experience, preferably in a medical setting
• Ability to operate office equipment such as a keyboard, telephone, and copier
• Must be able to maintain a confidential home office environment
• Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts