Telephone Responder

Location: Remote
Compensation: Hourly
Staff Reviewed: Mon, Mar 25, 2024
This job expires in: 6 days

Job Summary

A company is looking for a Remote Emergency Roadside Telephone Responder.

Key Responsibilities:
  • Answer high volume incoming calls from AAA Members in need of Roadside Assistance
  • Accurately input Member information and provide necessary instructions
  • Use online mapping tools to determine Member breakdown location and establish tow to destination

Required Qualifications:
  • High School Diploma or equivalent
  • One year customer service experience, call center/inbound call taking experience preferred
  • Proficient computer use and typing skills
  • Familiarity with maps and map reading preferred
  • Successful completion of three-week virtual training class

COMPLETE JOB DESCRIPTION

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