Telephonic Care Navigator

Job Summary

A company is looking for a Telephonic Care Navigator.

Key Responsibilities

• Completes telephonic outreach to members and assists with scheduling provider appointments
• Educates members on care gaps and connects them with community resources
• Maintains schedule adherence and ensures compliance with health information regulations

Required Qualifications

• High School Diploma / GED or equivalent work experience
• 1+ years of call center or telephonic customer service experience
• 1+ years of professional experience in an office setting utilizing telephone and computer
• 1+ years of healthcare, insurance, or community outreach experience
• Ability to work full time, Monday - Friday, with flexibility for shift schedules