Telephonic Care Navigator

Job Summary

A company is looking for a Telephonic Care Navigator.

Key Responsibilities

• Completes telephonic outreach to DSNP/CSNP members using various outreach methods
• Educates members on care gaps and assists with scheduling provider appointments
• Links members to community resources addressing social determinants of health

Required Qualifications

• High School Diploma / GED or equivalent work experience
• Must be 18 years of age or older
• 1+ years of call center and/or telephonic customer service experience
• 1+ years of healthcare/insurance or social work/community outreach experience
• Proficiency in Microsoft Word, Excel, and Outlook