Job Summary

A company is looking for a Telephonic Intake Representative.

Key Responsibilities:

• Promptly handle inbound calls from employees, employers, and leave management vendors reporting disability claims
• Accurately identify employee eligibility information, obtain required information, and post new claims in the administrative system
• Follow up with claimants, employers, and physicians to obtain missing claim information

Required Qualifications:

• Minimum 1 year work experience required
• High school diploma or equivalent required
• Basic contract knowledge and ability to interpret various provisions
• Proficient in PC environment with basic skills in Excel, Word, and email systems
• Ability to work professionally and effectively with various stakeholders