Telephony Project Manager

Job Summary

Supporting the deployment of Zoom and Polycom Phone products, the full-time remote Telephony Project Manager will track project deliverables, manipulate and upload spreadsheets, perform quality assurance on data sets, and assist in process improvement initiatives.

Key responsibilities

• Track and update project deliverables related to Zoom phone implementations across retail branches
• Manipulate and upload spreadsheets, ensuring data integrity through quality assurance checks
• Participate in project meetings and provide support to the Product Delivery Manager, including tracking daily deployments and suggesting process improvements

Required qualifications

• 2-4 years of experience as a technology Project Coordinator
• 8-10 years of experience using PC in a business environment, including proficiency in MS Office
• Highly proficient in Monday.com and Excel, with strong technical problem-solving skills
• Beginner-level experience in using AI for problem-solving
• Experience with Tableau dashboarding is preferred but not required