Telesales Agent

Job Summary

To support a growing dental technology team, the full-time Telesales Agent will manage inbound and outbound calls, helping consumers find suitable Dental Savings Plans while achieving sales goals in a remote work environment.

Key responsibilities

• Guide consumers through plan options, educating them on benefits and features while ensuring a clear understanding of the enrollment process
• Consistently achieve and exceed monthly sales goals, conversion targets, and KPIs by effectively uncovering consumer needs
• Document all interactions accurately and adhere to company policies and sales compliance protocols

Required qualifications

• Typically 5 to 7 years of relevant professional experience
• Bachelor's Degree or global equivalent in a related discipline
• Experience in Microsoft Excel and Microsoft Word
• Strong understanding of financial concepts and knowledge of US GAAP
• Ability to build trust and connect with consumers through professional communication