Temporary Administrative Specialist
Job Summary
Seeking a Temporary Administrative Specialist, this part-time role will provide customer support for the Bridge/Patient Portal Help Desk, assisting patients and families with system access and troubleshooting while transitioning to remote work after initial training in Stillwater, MN.
Key responsibilities
- Answer incoming calls and provide guidance for the digital patient portal to users
- Assist with routine account troubleshooting, including password resets and identity verification
- Perform basic administrative IT support tasks as needed between calls
Required qualifications
- High School Diploma required; suitable for current college students or recent graduates
- Minimum of 2-5 years of administrative experience
- Prior customer service experience in retail, call centers, or hospitality preferred
- Comfortable navigating web browsers and software applications
- Empathetic and patient approach to assisting users with technology
Complete Job Description
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