Temporary Benefits and Billing Coordinator

Job Summary

A company is looking for a Benefits & Billing Coordinator (Temporary).

Key Responsibilities

• Serve as the primary point of contact for members, providing support via phone and email
• Manage a high volume of inquiries related to benefits, insurance verification, and billing disputes
• Act as a troubleshooter for technical issues and escalate problems as necessary

Required Qualifications

• At least one year of customer service experience, preferably in a high-volume contact center
• At least one year of experience in member benefits and/or billing
• Ability to navigate sensitive member needs with urgency
• Experience working with individuals from diverse backgrounds
• Understanding of confidentiality and privacy regulations