Temporary CRM Documentation Consultant

Job Summary

Detail-oriented and experienced in CRM systems, the Temporary CRM Documentation Consultant will work remotely for 6-8 weeks to support the reconciliation, documentation, and organization of artist-protection case records within CiviCRM, ensuring accurate documentation aligned with case management protocols.

Key responsibilities

• Review and reconcile case records, contacts, intake forms, and activities in CiviCRM
• Create, update, and maintain case records in accordance with documentation and case management procedures
• Identify duplicate records and data inconsistencies while supporting ongoing data quality improvement efforts

Required qualifications

• 1-3 years of experience with CiviCRM or similar CRM/database systems, including data reconciliation and quality control
• Demonstrated experience managing and cleaning large datasets and maintaining CRM data integrity
• Strong understanding of workflow documentation and case management processes within a CRM environment
• Ability to independently audit records and implement corrective actions with minimal supervision
• Fluency in English required; French language skills are an asset