Temporary Customer Service Representative

Job Summary

A company is looking for a Temporary Customer Service Professional I.

Key Responsibilities

• Guide and advocate for callers, addressing inquiries about benefits, claims, and eligibility
• Conduct research to resolve issues and provide accurate information
• Tailor communications to meet individual caller needs and anticipate potential challenges

Required Qualifications

• High school diploma or equivalent
• 6 months of customer service call center experience or equivalent experience in a related field
• Proficient PC skills and ability to navigate multiple applications during calls
• Ability to apply mathematical concepts and calculations