Temporary Customer Service Representative

Job Summary

A company is looking for a Temporary Customer Service Representative.

Key Responsibilities

• Provide comprehensive communication and support to customers and retailers regarding inquiries and problem resolutions
• Process and manage customer orders through EDI and Microsoft D365, troubleshooting issues as they arise
• Facilitate new customer onboarding and track customer service performance metrics

Required Qualifications

• 1-5 years of experience in customer service, preferably in CPG and inventory management
• Strong business acumen with a basic understanding of warehouse, inventory, and logistics
• Proactive problem-solving skills with the ability to anticipate and address issues
• Strong Excel and math skills
• Highly organized and self-motivated