Temporary Customer Success Manager

Job Summary

A company is looking for a temporary contract Customer Success Manager.

Key Responsibilities

• Drive product adoption and minimize customer churn by building strong executive-level relationships
• Analyze product usage data to recommend enhancements for customer experience
• Develop customer strategies and maintain an expert understanding of the product suite and industry

Required Qualifications

• 5+ years of experience in Customer Success Management or Customer Implementation/Onboarding with complex software solutions
• Self-motivated and able to thrive in a dynamic, fast-paced environment
• Ability to pivot quickly and adjust to changing requirements
• Experience in effectively partnering cross-functionally with various teams
• Bachelor's degree or equivalent experience