Temporary Financial Aid Advisor

Job Summary

Providing exceptional customer service remotely, the part-time Temporary Financial Aid Advisor will guide students through the financial aid process, maintain accurate records, and conduct outreach to secure eligibility documentation.

Key responsibilities

• Deliver positive and knowledgeable financial aid advising to students and staff through various communication channels
• Accurately document student interactions and maintain compliance with federal financial aid regulations
• Participate in team meetings and contribute to strategic planning activities within the department

Required qualifications

• Associate's Degree in Accounting, Business, Finance, or a related field
• 1-3 years of relevant customer service and/or financial aid experience
• Proficiency in Microsoft Office Suite, especially Outlook, Word, and Excel
• Experience in a service-oriented call center preferred
• Strong command of the English language, both oral and written