Temporary HR Shared Services Administrator

Job Summary

A company is looking for a Human Resources Shared Services Administrator 2 (Temporary).

Key Responsibilities

• Manage the onboarding process and coordinate new employee orientation logistics
• Provide tier 1 support for processing employee transactions in Oracle HCM Cloud and handle inquiries via the HRSC phone line
• Maintain the HRSC team Knowledge Base and support various HR-related requests and documentation

Required Qualifications

• Bachelor's Degree with two years of relevant experience, or a Master's Degree
• Preferred Bachelor's Degree in Human Resources or a related field
• Demonstrated experience in global customer service within a tiered support model
• Experience with HRIS systems and ticketing tools, preferably Oracle HCM Cloud and ServiceNow
• Ability to work independently while contributing to a collaborative team environment