Temporary IT Support Specialist

Job Summary

A company is looking for a Temp IT Support Specialist, Retail (remote, weekends).

Key Responsibilities

• Provide day-to-day technical support to store staff across multiple retail locations remotely and/or on-site
• Monitor and maintain store network connectivity, Wi-Fi access, and VoIP systems to minimize downtime
• Troubleshoot and resolve issues related to point-of-sale (POS) systems and other in-store devices

Required Qualifications

• Associate or Bachelor's degree in IT, Computer Science, or related field OR equivalent experience in a retail IT support role
• 3+ years of IT support experience, preferably in a multi-site retail or customer-facing environment
• Solid understanding of POS systems and retail technology infrastructure
• Working knowledge of Windows/macOS environments and network troubleshooting
• Familiarity with ticketing systems and remote support tools