Temporary Medicare Customer Service Representative

Job Summary

A company is looking for a Temporary Customer Service Professional I.

Key Responsibilities

• Serve as a guide and advocate for callers, addressing questions about benefits, claims, and eligibility
• Conduct research to find answers to inquiries and provide accurate, compliant information
• Prioritize caller satisfaction while representing the company's mission and values

Required Qualifications

• High school diploma or equivalent
• 6 months of customer service call center experience or equivalent customer service experience in relevant industries
• Proficient PC skills with the ability to navigate multiple applications during calls
• Ability to apply mathematical concepts and calculations
• Willingness to learn and adapt to changes in products and regulations