Temporary Patient Advocate

Job Summary

A company is looking for a Women's Health Temporary Outbound Patient Advocate (Remote).

Key Responsibilities

• Communicate with up to 50 patients and healthcare providers daily through various channels
• Handle inquiries regarding products, insurance billing, and ensure timely test result delivery
• Collaborate with multiple departments to resolve issues and enhance customer service practices

Required Qualifications

• 1-3+ years of customer service experience, preferably in healthcare/biotechnology
• Experience with customer service applications, such as Service Cloud and Salesforce
• BA/BS preferred but not required
• Hardworking individual who enjoys teamwork and supporting others
• This is a 100% remote role