Temporary Team Lead

Job Summary

Motivating a remote team, the Temporary Team Lead will manage performance goals, resolve associate issues, and ensure quality customer experiences while working part-time in a dynamic environment.

Key responsibilities

• Coach associates to achieve company and client goals while addressing employee-related issues and coordinating training
• Manage multiple tasks and projects, including monitoring team attendance and processing payroll
• Provide mentorship through coaching, feedback, and recognition, while handling conflicts with professionalism

Required qualifications

• Associate degree, technical school, or equivalent work experience
• Strong time management skills for prioritizing tasks and making informed decisions
• Ability to engage and support team performance in a dynamic environment
• Demonstrated empathetic leadership and conflict resolution skills
• Customer-focused mindset with proficiency in computer systems