Tennessee Healthcare Customer Service Representative

Job Summary

A company is looking for a Healthcare Customer Service Representative working remotely.

Key Responsibilities

• Recommend upgrades to health plans based on product and brand knowledge
• Conduct research and make outbound calls to answer customer inquiries about health care benefits and eligibility
• Assist members with online health account access and functionality

Required Qualifications

• 6 months or more of customer service experience
• Integrity to follow HIPAA guidelines on maintaining patient privacy
• High school diploma or equivalent
• 15 mbps)
• Smartphone or device that runs iOS or Android for daily log-in