Tennessee Licensed Call Center Agent

Job Summary

A company is looking for a Call Center Representative to support customers by addressing their needs and offering additional products.

Key Responsibilities

• Handle inbound calls and assist customers with their inquiries
• Build trust and rapport with customers while servicing their unique needs
• Offer additional products to customers during interactions

Required Qualifications

• A minimum of two years relevant work experience or two years post-secondary education
• Ability to multitask and navigate multiple computer systems
• Customer service experience
• Willingness to work full-time with a flexible schedule including evenings and weekends
• Designated workspace free from noise and distractions for remote work