Tennessee Licensed Case Manager

Job Summary

A company is looking for a Case Manager to guide clients through the insurance process and address their needs.

Key Responsibilities

• Answer incoming calls and make outbound follow-up calls
• Guide clients through the insurance process
• Meet weekly performance metrics

Required Qualifications

• Basic knowledge of Microsoft Office programs
• Typing speed of at least 40 words per minute
• Experience with inbound and outbound calls, managing high call volume
• Ability to work from home
• Reliable, adaptable, and compassionate demeanor