Tennessee Licensed Collections Representative

Job Summary

A company is looking for a Collections Representative (TN).

Key Responsibilities

• Contact consumers with past due balances to help them find resolutions
• Negotiate acceptable payment arrangements while maintaining professionalism and empathy
• Participate in training and adhere to a set work schedule

Required Qualifications

• Experience in resolving challenging customer situations
• Professional communication skills suitable for conflict resolution
• Ability to self-manage in a remote work environment
• Private workspace and reliable internet connection required
• Experience in medical or other bill collection is welcomed but not mandatory