Tennessee Licensed Customer Service Rep

Job Summary

A company is looking for a Customer Service Representative - Work From Home.

Key Responsibilities

• Provide telephone support to patients receiving specialty drug therapy
• Coordinate and process new patient medication orders and reorders
• Verify benefits and work with insurance companies to resolve order issues

Required Qualifications

• One year of customer service experience handling complex needs over the phone
• Experience with Windows-based applications
• Keyboarding skills
• High school diploma or equivalent
• Preferred healthcare experience and familiarity with benefits, insurance, and medical terminology