Tennessee Licensed Customer Service Specialist

Job Summary

A company is looking for a Remote Customer Service Specialist.

Key Responsibilities

• Handle inbound and outbound calls, providing support to financial and payment clients
• Troubleshoot billing, reporting, and product issues while documenting interactions accurately
• Follow structured workflows and deliver solution-focused service to enhance customer retention

Required Qualifications

• Must have own equipment and a reliable workspace
• Experience in customer service or call center roles, preferably in financial services or healthcare
• High attention to detail and accuracy in data handling
• Strong technical skills and ability to learn new systems quickly
• Stable internet connection with specific hardware requirements