Tennessee Licensed Customer Service Specialist
Job Summary
Serving as a primary point of contact, the remote Healthcare Customer Service Specialist will manage inbound and outbound communications, efficiently resolving inquiries to ensure a positive customer experience while residing in Tennessee.
Key responsibilities
- Connect with customers via phone, email, chat, or social media to address inquiries and concerns
- Calmly resolve and de-escalate issues, escalating interactions when necessary
- Track call-related information for auditing and reporting purposes while providing feedback on call issues
Required qualifications
- High School Diploma or equivalent
- Minimum of 6 months of customer service experience
- Must be 18 years of age or older
- Ability to type at least 25 words per minute
- Familiarity with desktop computer systems and general knowledge of Windows-based systems
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 41,964 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
