Tennessee Licensed Financial Counselor

Job Summary

A company is looking for a Financial Counselor.

Key Responsibilities

• Manage daily appointments, open balances, and print statements for front desk collection
• Meet with patients to discuss account balances and explain benefits, including deductibles and co-pays
• Set up payment plans, submit adjustment requests, and assist with patient refunds and collections

Required Qualifications

• Experience in a revenue cycle or healthcare business office, particularly with self-pay or insurance collections
• Strong customer service focus and positive telephone communication skills
• Ability to understand payer remittance advices and differentiate between various charges and adjustments
• Proficiency in MS-Excel for data analysis using basic formulas and pivot tables
• Strong mathematical skills for accurate application of discounts and patient balances