Tennessee Licensed Medical CSR

Job Summary

A company is looking for a Remote Medical Customer Service Representative.

Key Responsibilities

• Handle high volume inbound calls and make outbound calls as needed
• Provide accurate information to patients and healthcare providers
• Follow call scripts and company policies while ensuring a positive customer experience

Required Qualifications

• Minimum of 1 year recent experience in a call center environment
• Healthcare experience is a plus but not mandatory
• Ability to multitask and use dual monitors effectively
• High school diploma or equivalent required
• Quiet workstation with high-speed internet access is mandatory