Tennessee Licensed Patient Care Advocate

Job Summary

A company is looking for a Patient Care Advocate to enhance member and provider experiences through outreach and education.

Key Responsibilities

• Act as a liaison between members, families, and providers to address care gaps
• Conduct telephonic outreach and face-to-face education regarding preventive services and care barriers
• Schedule appointments and arrange transportation for members to access necessary services

Required Qualifications

• Bachelor's Degree in Healthcare, Public Health, Nursing, Psychology, Social Work, Health Administration, or related field, or equivalent work experience
• A total of 4 years of experience in direct patient care, social work, quality improvement, or health coaching, preferably in a managed care environment
• At least 2 years of experience in direct patient care, social work, quality improvement, or health coaching
• Preferred certifications include Licensed Practical Nurse (LPN), Licensed Master Social Work (LMSW), Certified Social Worker (C-SW), Licensed Social Worker (LSW), or Licensed Registered Nurse (RN)