Tennessee Licensed Pharmacy Technician

Job Summary

To support health initiatives, the full-time remote Outreach Pharmacy Specialist will guide members through their pharmacy benefits, conduct educational outreach, and motivate compliance with medication refills while working independently and collaboratively.

Key responsibilities

• Reviewing and maintaining pharmacy information for internal and external customers
• Conducting outbound calls to educate members on medication adherence
• Handling customer service inquiries and coordinating communication with providers and pharmacies

Required qualifications

• High School Diploma or equivalent
• 2 years of experience in a retail pharmacy or customer service environment
• 1 year of experience in a pharmacy setting with knowledge of medical terminology
• Certified Pharmacy Technician (PTCB or NHA) required
• Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint)