Tennessee Licensed Referral Coordinator

Job Summary

A company is looking for a Referral Coordinator.

Key Responsibilities

• Serve as the decision-making resource for patient care coordination across departments
• Facilitate timely referrals and follow up with patients while verifying insurance eligibility
• Mentor and assist new and existing staff on departmental processes and tools

Required Qualifications

• Bachelor's degree
• 3 years of relevant work experience
• Advanced skills in call center etiquette and patient scheduling
• Strong customer service focus and ability to handle difficult situations professionally
• Experience with documentation and maintaining referral information