Tennessee Licensed Referral Coordinator

Job Summary

A company is looking for a Referral Coordinator.

Key Responsibilities

• Serves as the decision-making resource for coordinating patient care across multidisciplinary departments
• Facilitates timely referrals and follows up with patients while verifying insurance eligibility
• Mentors and assists staff by educating on area-specific knowledge and departmental processes

Required Qualifications

• 3 years of relevant work experience
• Bachelor's degree
• Advanced skills in call center etiquette and patient scheduling
• Experience in customer service and patient satisfaction processes
• Ability to utilize technology and adapt to changes in workflows