Tennessee Telehealth Technician

Job Summary

To support effective patient care, the part-time Tennessee Telehealth Technician will provide clinical and administrative support during telemedicine visits, ensuring compliance with policies while maintaining a compassionate atmosphere for patients and providers.

Key responsibilities

• Provide administrative and clinical support for telemedicine visits, including patient chart preparation and follow-up tasks
• Establish and maintain professional relationships with patients and providers through effective communication
• Ensure adherence to regulations, including HIPAA, while documenting patient interactions accurately

Required qualifications

• High School Diploma or its equivalent
• At least 1 year of experience in a clinical setting, preferably urgent care
• Technical proficiency with telemedicine platforms and reliable internet access
• Ability to navigate and troubleshoot technical issues independently
• Must reside in the Fast Pace Health service states