Texas Benefits Representative

Job Summary

A company is looking for a Benefit Representative responsible for assisting employees with their benefits inquiries.

Key Responsibilities

• Provide guidance on benefits packages, including eligibility, coverage options, and enrollment procedures
• Respond to employee inquiries via phone, offering personalized support and resolving issues efficiently
• Assist with the benefits enrollment process and conduct training sessions to educate employees on benefits offerings

Required Qualifications

• High School Diploma
• 3 years of experience in a customer service or call center role, preferably in benefits administration or human resources
• Experience with Windows-based computer systems
• Knowledge of employee benefits terminology and regulations
• Experience working with medical insurance and HIPAA guidelines is preferred