Texas Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Provide information and support to customers regarding programs and services via telephone, IVR, and web-based portals
• Document customer interactions, inquiries, and resolutions accurately
• Follow standard operating procedures and refer unresolved issues to appropriate departments

Required Qualifications

• High school diploma or GED required
• 0-6 months of relevant professional experience required, or equivalent combination of education and experience
• 6 months of customer service experience preferred
• Must reside within 70 miles of El Paso, TX
• Reliable, high-speed internet service with specific connection requirements