Texas Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to work from home in Texas.

Key Responsibilities

• Research and respond to customer questions regarding benefits via phone and written communication
• Follow quality standards while managing communications and checking subscriber plans
• Gather, organize, and manage claims and other documents as needed to support the team

Required Qualifications

• High school diploma or equivalent
• One or more years of customer service experience
• Available to work Monday to Friday, with shifts from 7 a.m. to 5 p.m. Central time
• Texas resident with a distraction-free work environment
• High-speed internet connection through a wired provider