Texas Licensed AI Architect

Job Summary

Bridging customer ambition with execution, the full-time Texas Licensed Agentic AI Architect will design and deliver AI-powered customer experience solutions, focusing on improving business outcomes and operational efficiency while working remotely.

Key Responsibilities:

• Lead end-to-end discovery, design, and delivery of Agentic AI solutions that enhance customer experience and business performance
• Translate customer KPIs into scalable AI use cases and architectures that increase automation and improve service outcomes
• Drive alignment between business and technical stakeholders to prioritize high-impact AI initiatives and accelerate adoption

Required Qualifications:

• 8+ years of experience implementing or consulting on CX, CRM, or AI-driven platforms in enterprise environments
• Strong hands-on experience with cloud platforms such as AWS, Azure, or GCP
• Proven expertise in APIs, data pipelines, and integration patterns including REST, JSON, and event-driven architecture
• Demonstrated ability to translate complex business requirements into scalable technical solutions
• Experience with conversational AI, NLP, or AI-powered customer experience platforms