Texas Licensed AI Solutions Architect

Job Summary

To support a newly launched Agentic AI Orchestration program, the full-time Texas Licensed AI Solutions Architect will partner with strategic customers to design, prototype, and optimize AI solutions that enhance customer experience and drive business performance.

Key responsibilities

• Lead discovery, requirements analysis, technical design, and deployment of AI solutions for customers
• Translate customer KPIs into actionable AI use cases and ensure compliance with security and regulatory requirements
• Own post-go-live iteration and optimization of AI solutions, driving continuous value realization

Required qualifications

• Degree in Computer Science, Information Technology, Business, Data Science, or related discipline, or equivalent experience
• At least eight (8) years of experience in consulting and implementing CX, CRM, or AI orchestration platforms
• Demonstrated experience with APIs, data pipelines, and cloud environments (Genesys, AWS, Azure, GCP)
• Strong hands-on experience with cloud platforms and data integration expertise
• Familiarity with industry verticals such as Insurance, Healthcare, Finance, Retail, or Public Sector is a plus