Texas Licensed Brand Protection Associate

Job Summary

A company is looking for a Customer Success Associate (Online Brand Protection).

Key Responsibilities

• Own and manage the client relationship, ensuring satisfaction and retention
• Develop and monitor strategies and KPIs for customer programs
• Collaborate with various departments to ensure a consistent approach to brand protection

Required Qualifications

• Previous experience in Brand Protection or a related role
• Strong knowledge of the Brand Protection industry, including online infringement
• Ability to effectively manage customer relationships and expectations
• Experience with tools such as Salesforce, Freshdesk, and Asana
• Strong organizational and time management skills