Texas Licensed Care Management Lead

Job Summary

A company is looking for a Care Management Team Lead to manage a remote Geriatric Care Management team.

Key Responsibilities

• Supervise telephonic scheduling and ensure team meets performance goals
• Oversee team training, compliance, and quality assurance of care recommendations
• Monitor team performance through KPIs and provide guidance for improvement

Required Qualifications

• Minimum 3 years of experience in telephonic care management
• Expertise in geriatric care and understanding of older adults' needs
• Proven ability to lead remote teams effectively
• Strong organizational skills and ability to manage multiple tasks
• Passion for improving the quality of life for older adults